Your AI receptionist questions, answered
Straight answers about Telzee, the phone answering service for small business: keeping your number, what it asks, what it costs and how the trial works.
Can I keep my current business number?
Yes. Forward your line to Telzee today, or move the number to Telzee for free. Forwarding keeps your line and its texts where they are; a transfer makes it your Telzee number.
Can I still answer calls myself?
Yes. Your phones ring first and the receptionist steps in when a call goes unanswered, or it takes every call. Flip the setting whenever you like.
Can I choose what the receptionist asks?
Yes. It always gets the caller’s name, number and reason. Add up to three of your own, in your words: which service, how big the job, where.
How do I get the caller’s information?
An email with the summary and full transcript lands after each call. In Telzee, Call back and Text back sit one tap away.
Does it give quotes or book appointments?
Telzee gathers what you need to follow up. You give the quote and confirm the appointment when you call back.
Can I call and text customers from Telzee?
Yes. Call and text customers from your Telzee business number; every reply lands in one inbox. Texting to customers is switched on after a one-time carrier registration Telzee files for you; most are approved within a week.
What happens if I use more than my included minutes?
Usage beyond your plan is billed in $25 blocks to your card, at 2.5¢ per minute, 2¢ per text and 35¢ per AI minute. You set the monthly limit. Every rate is on the pricing page.
How does the free trial work?
Every plan starts with 3 days free and a card on file. During the trial you call your receptionist on our demo line and hear it answer as your business; cancel before then and you pay nothing.
Do I get a phone number during the trial?
Your number comes with your plan. During the trial you try everything — the greeting, forwarding, the receptionist — on our demo line. The moment your plan starts you pick a local or toll-free number, forward the one you have, or bring it with you.
How long does setup take?
About ten minutes. Start the trial, describe your business, call our demo line and hear it answer. See how the AI receptionist works, step by step.
Will callers see my cell number?
Callers see your business number when they call you and when you call them back from Telzee. Your cell stays private.
How does the spam gate work?
Unknown, unverified callers hear “To be connected, please press 1.” Real people press it and come through; robocallers stop there. Your contacts skip the gate.
Does Telzee work on my phone?
Yes. Calls ring the phone in your pocket; the web app runs in its browser for texts, messages and settings.
What does it cost?
AI Receptionist plans start at $99 a month: a business line with the receptionist built in. Starter $49, Growth $129 and Pro $349 are on the pricing page.
Is there a contract?
Month to month. Change or cancel from Billing any time.
Hear your AI receptionist for yourself.
Add your questions, call our demo line, listen. 3 days free, cancel any time.
Start free trial